Account Deletion

Last updated: June 13, 2026

This page explains how users of the Dragon Worlds HK 2027 mobile app can request deletion of their account and associated personal data.

Delete Your Account In-App

You can delete your account directly in the app: open More → Profile → Delete Account and confirm. This permanently removes your account and profile data immediately.

Request Account Deletion by Email

If you can no longer access the app, email us from the address associated with your app account:

• Email: kevin@better.at
• Subject: Account deletion request

Please include the email address used to sign in to the app. We may ask you to confirm ownership of the account before completing the deletion request.

What Data Is Deleted

When your account deletion request is completed, we delete or anonymize personal data associated with your app account, including:

• Account profile information, such as name, email address, and profile photo if provided
• Authentication records associated with the app account
• App preferences and role selections
• User-generated content that is not required to preserve event records or public discussion context

Data We May Retain

Some information may be retained where necessary for legal, security, operational, or event-record purposes, including:

• Records required for fraud prevention, abuse prevention, security logging, or legal compliance
• Event records managed by third-party systems such as race registration, scoring, or official notices
• Backups retained for a limited period before routine deletion

Deletion Timeline

We aim to process account deletion requests within 30 days after verifying the request. Backup copies may remain for a limited period as part of routine backup retention, after which they are deleted or overwritten.

Contact

For account deletion or privacy questions, contact kevin@better.at.

Dragon Worlds HK 2027 is developed by BetterAt, a product of OceanFlow Limited, for the Hong Kong Dragon fleet.